Dr Belinda Glover, Deputy National Coordinator for the Free Senior High School (FSHS) Secretariat, says the school placement resolution centre is hopeful of resolving all challenges brought before it by close of Friday, October 17, 2025.
“This is to enable all students to report to their respective placed schools on the scheduled date of October 18, 2025,” she stated.
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Speaking to the media at the GNAT Hall in Accra on Monday, Dr Glover appealed to parents and students to remain patient, assuring them that the school placement resolution system was fully equipped to address their concerns.
Her assurance follows the continuous massing up of parents and students at the centre, many of whom were dissatisfied with their placements and were requesting changes. With barely a week to the official reporting date for first-year students, anxiety remains high among parents that their wards may miss the deadline if their concerns are not resolved in time.
Dr Glover explained that officials were working tirelessly to address all cases to ensure every student reports to school as scheduled. She revealed that personnel often stayed up late into the night to fix as many issues as possible and reduce the burden on parents and students.
“We close here every day at 12 midnight. If you think I’m in doubt, ask when you walk out, get to the entrance and ask the security man. We want to, as much as possible, cover the numbers. So, by Friday, hopefully we should be done,” she said.
She reassured the public that measures had been put in place by the Ghana Education Service (GES) to continue receiving and resolving complaints even after the official closing date. “If you’re not able to complete it, you can come to us at the Ministry of Education, the FSHS Secretariat, or at GES, and the issues will be dealt with,” she said.
Dr Glover further noted that regional resolution centres were also available across the country for those unable to reach the main office in Accra.
Giving details about the daily workload, she disclosed that the centre resolves between 800 and 900 complaints daily, most of which involve requests for a change of school. “Everybody, one way or the other, has been placed, but they don’t like where they have been given, so they come back for change. That is all that we are battling with here,” she explained.
Dr Glover expressed optimism that the resolution exercise would be completed successfully, ensuring a smooth start to the 2025 academic year.
