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Government partners with Tony Blair Institute to enhance public sector digitalization

February 8, 2024
Government partners with Tony Blair Institute to enhance public sector digitalization

Over 830 public sector workers from three regions have embarked on a four-month digital training program, “DigSMART,” aimed at expediting the digitalization of public sector service delivery.

In collaboration with the Tony Blair Institute (TBI) of Global Change, the government is spearheading this initiative, which covers areas such as , digital strategy, leadership, governance, and digital change management principles.

Participants selected from the Greater , Bono, and Regions will undergo comprehensive training facilitated by partners including the GhanaCARES Delivery Unit and the Kofi Annan Centre of Excellence (KACE). Notably, KACE previously conducted a successful six-month training for 170 civil servants in 2023 as a pilot project.

Speaking at the program's launch, Mrs -Ekuful, Minister of Communications and Digitization, emphasized the strategic importance of the initiative in accelerating digitalization efforts within the public sector. She underscored the government's commitment to ensuring every Ghanaian citizen benefits from the digital economy, aligning with national goals and fostering technological innovation.

Mrs Owusu-Ekuful highlighted the profound outcomes of previous training programs and expressed expectations for participants to leverage their newfound digital skills to enhance service delivery.

Dr. Evans Aggrey-Darkoh, Head of Civil Service, echoed these sentiments, expressing optimism that the program would optimize government operations, reduce bureaucracy, and promote a more citizen-centric approach to service delivery.

Mr. Sam Yeboah-Baah, Country Director of TBI, revealed that the program is financed through a $1.5 million fund dedicated to building digital skills, culture, and leadership within the public sector across Ghana, , and . This funding aims to drive cohesive and accelerated digital transformation for enhanced service delivery.

Beneficiaries of the pilot program commended its effectiveness in enhancing their digital proficiency and pledged to contribute positively to service delivery outcomes.

As the DigSMART program unfolds, it promises to equip public sector workers with essential digital skills and knowledge, paving the way for improved efficiency, innovation, and citizen engagement in government operations.

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