Mrs Richlove Wiafe Duffour, Chief Accountant at the Mental Health Authority, has called on taxpayers to demand and collect receipts for taxes, fees, and tolls as a critical measure to address loopholes in the nation’s revenue generation system.
Speaking during a financial management training session in Accra on Thursday, part of a three-day conference for the Agency’s regional managers, Mrs Duffour emphasised that failure to obtain receipts weakens public revenue collection and contributes to corruption.
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“We are all contributing to the loopholes,” she stated, adding that collecting receipts would bring the situation under control and enhance the efficiency of revenue mobilisation.
The conference, which brought together regional managers, aims to review coverage outputs, examine thematic reporting, discuss operational challenges in newsgathering and dissemination, and evaluate the Agency’s performance over the past year. It also seeks to develop strategies to strengthen operations for 2026 and beyond.
Mrs Duffour cited everyday examples to stress the point, noting that some individuals fail to collect receipts even for road toll payments, creating gaps that undermine accountability. “You remember at the time we were paying the road tolls, some of us would not even bother to collect receipts when we paid the tolls. So, you see, we are our own problems,” she said.
She urged Agency managers to strictly adhere to the Public Financial Management Act when spending public resources to avoid financial mismanagement. During her session, she guided participants through the GIFMIS modules and expenditure processes, advising them against unauthorised borrowing and emphasising the importance of timely record-keeping and retirement of imprests.
Her address highlighted the need for diligence and compliance among both taxpayers and public officials to strengthen Ghana’s public financial management and ensure transparent use of resources
