A leading food manufacturing company is seeking a highly motivated and results-driven E-commerce & Digital Sales Officer to grow our online sales, strengthen our digital presence, and drive customer engagement.

Key Responsibilities

Manage and update the company’s e-commerce website and online stores.
Drive online sales through digital marketing campaigns and promotional activities.
Manage the company’s social media platforms and create engaging content.
Monitor online orders and coordinate timely order fulfilment.
Optimise website content for SEO and user experience.
Manage customer enquiries, reviews, and online reputation.
Track website traffic, sales performance, and campaign effectiveness using analytics tools.
Build and manage relationships with online marketplaces and delivery platforms.
Support product launches and digital brand campaigns.

Requirements

Bachelor’s degree in Marketing, Business Administration, Digital Marketing, E-commerce, Information Technology, or a related field.
2–5 years of experience in e-commerce, digital marketing, or online sales.
Experience in the food, FMCG, or consumer goods industry is an advantage.
Strong knowledge of e-commerce platforms, social media marketing, SEO, Google Analytics, and digital advertising.
Excellent communication, analytical, and customer service skills.
Proficiency in Microsoft Office.